You ordered a textbook through the campus bookshop six weeks ago. The shop said it would take ten days. You have heard nothing since, the course is halfway through, and you have been borrowing a copy from a friend. You would now prefer a refund. Write an email to the manager of the bookshop. In your email, do the following.

In your email, do the following:

• Give the details of the order and when you placed it.
• Explain why you no longer want to wait.
• Say clearly what you would like the shop to do.

Write as much as you can, in complete sentences.